Ku998 Privacy Policy
— How Your Data Stays Protected

As one of Bangladesh's most trusted online gaming platforms, ku998 takes your privacy seriously. This Privacy Policy gives you full transparency into what data ku998 collects, why it collects it, and how it is kept safe. By using the ku998 website or app, you are considered to have agreed to this Privacy Policy. Please take a moment to read it carefully.

Ku998 collects various types of information to provide its services. This data falls broadly into three categories:

a) Information you provide directly:

• Name, date of birth, and national ID number (collected at registration)
• Mobile Number & Email Address
• Mobile Banking / Nagad / Rocket account number (at the time of payment)
• Documents uploaded for KYC verification
• Information and messages you provide in support tickets

b) Automatically Collected Information:

• IP address and device type (mobile/desktop)
• Browser Type & Operating System
• Clicks, scrolls, and session duration on the ku998 site
• Gaming History & Betting Patterns
• Data from Cookies & Similar Tracking Technologies

c) Information Received from Third Parties:

• Transaction confirmation data from payment gateways
• Risk assessment data from fraud detection services

Ku998 has clear reasons for collecting data. We never collect information out of curiosity or for commercial gain. The key reasons are outlined below:

• Account creation and management: To keep your ku998 account active and ensure you stay logged in
• Payment Processing: To process deposits and withdrawals securely
• Identity Verification (KYC): To prevent fake accounts and fraudulent activity
• Customer support: To resolve your issues quickly and accurately
• Platform Improvement: To enhance your gaming experience and improve site performance
• Legal obligation: To comply with applicable laws and regulations
• Responsible Gaming: To detect problem gambling patterns and provide timely support

Collected data is used for the following purposes. The legal basis for each use is stated below:

Ku998 never takes action against you through Automated Decision-Making. Any significant decision always includes human review.

Ku998 never sells your data. However, certain information may be shared in the following limited circumstances:

• Payment Partner: Mobile Banking, Nagad, Rocket — only the information required to complete transactions
• Fraud Detection Service: Limited data for fraud detection and prevention
• Legal authorities: When a government directive or court order is received
• Cloud Service Provider: For secure data storage (under strict confidentiality agreements)

All third parties who receive data from ku998 are required to sign our strict data processing agreements. They are not permitted to share that data with others or use it for any purpose other than what was agreed.

Ku998 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience. We use the following types of cookies:

• Essential cookies: For login sessions and security — these cannot be disabled
• Performance Cookies: To analyze site speed and usage patterns
• Functionality Cookies: To remember your language preference and settings
• Analytics cookies: To understand how the site is being used (anonymized)

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features on ku998 to stop working properly.

Ku998 does not store your data indefinitely. Each category of information has its own defined retention period:

• Account information: Up to 5 years after account closure (as required by law)
• Transaction History: 7 Years (as per financial regulations)
• KYC documents: 5 years after account closure
• Support Contact: 3 Years
• Session Log: 90 Days
• Marketing Data: Deleted immediately upon withdrawal of consent

Once the retention period expires, ku998 will securely delete or anonymize your data. Inactive accounts are automatically reviewed after 12 months.

Ku998 respects all of your rights regarding your personal data. You are entitled to the following:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Ku998 is an adults-only gaming platform. Registration or use by anyone under the age of 18 is strictly prohibited.

• Age verification is mandatory at registration
• Ku998 does not knowingly collect data from minors
• If we become aware that any data has been collected from a minor, it will be deleted immediately
• If parents have any concerns, they can contact our support team

Ku998 may update this Privacy Policy when necessary. When changes are made, we take the following steps:

• The "Last Updated" date at the top of this page will be changed
• You will be notified via your registered mobile number or email address whenever significant changes are made
• Continued use of ku998 after any changes constitutes acceptance of the updated policy
• If you do not agree to the updated policy, you have the right to close your account

We recommend revisiting this page from time to time to stay up to date with the latest information. ku998 is committed to communicating any changes transparently.

For any questions, complaints, or requests regarding our Privacy Policy, please contact our dedicated Privacy Team:

• Email: [email protected] (for general requests and inquiries)
• Live Chat: 24/7 support available on ku998.app
• Response Time: Usually within 1–3 business days

This Privacy Policy was last January 2026- Updated and applicable to all services on ku998.app.